Jira Server support ended on 15 February 2024. Understand what that means for an existing installation and how to plan a supported destination.
Support ended; the installation did not automatically disappear
The February 2024 milestone ended Atlassian support and security updates for Jira Server. It was not an automatic deletion of your projects. Continued operation does not restore vendor support.
For a remaining installation, identify who owns patching exposure, infrastructure, backups and incident response while a move is planned. Include connected Apps and identity integrations in that review.
Keep Server and Data Center deadlines separate
Server new-license sales ended in 2021 and support ended in 2024. Data Center follows a different policy: new-customer sales ended in March 2026, existing-customer expansion ends in March 2028 and affected products reach EOL in March 2029.
A move from Server to Data Center is therefore not a fresh, unrestricted long-term purchase path. Check eligibility and the remaining lifecycle before choosing an intermediate deployment.
Compare the remaining deployment optionsChoose the destination from your constraints
If a vendor-operated service meets your requirements, assess the appropriate Jira Cloud plan against your Apps, integrations and data requirements. If customer-controlled deployment is essential, evaluate self-hosted alternatives such as ONES.
The destination must support the workflow and data you need to keep. Write those requirements down before comparing demo screens or quotes.
Plan the move in four stages
- Inventory: users, active projects, custom fields, Apps, integrations and data that must be retained.
- Pilot: migrate a representative project and verify workflow, history, attachments and access.
- Rehearse: test a final export, any data freeze, identity cutover and a workable rollback.
- Complete: obtain user acceptance, validate backups and agree how the old installation will be retained or retired.
Allow time for the parts a license quote does not cover
Reserve time for field mapping, App replacement, testing, training and a period of parallel operation if needed. Assign an owner and acceptance criteria to each stage.
A renewal deadline is a planning constraint, not evidence that a particular migration duration is achievable for every organization.
Questions about Server EOL
Can we purchase a new Jira Server license?
No. New Server license sales ended on February 2, 2021.
Does Server EOL mean our existing projects were deleted?
No. End of support concerns Atlassian support and security updates. It does not mean existing project data was automatically deleted.
Is the March 2029 deadline an extension of Server support?
No. It is the separate Data Center end-of-life date for affected products. Server support ended in February 2024.
What if our requirements rule out a vendor-hosted service?
Evaluate customer-controlled deployment options against your network, identity, operating and data requirements. ONES offers self-hosted and isolated deployment options; verify the selected configuration and migration in a pilot.